Enhancing capabilities of resolving conflicts through Non-violent communication

Abstract

At a time when societies across the world are facing conflicts at different levels like societal and individual, there is an emergent need to nurture techniques and approaches which would promote nonviolent resolution of conflicts. Coercive methods of resolving conflicts result in win-lose situations. This results in disenchantment and continuation of discontentment. In this context, conflict resolution through non-violent means may open up new vistas for out-of-the box outcomes creating prospects for a win-win situation. Hence it is significant to analyze different techniques of non-violent communication which can be encouraged in conflict resolution. With a theoretical grounding of John Burton‘s Human Needs Theory and Amartya Sen‘s Capability Approach, this article aims to draw an overview of how non-violentm communication may enhance conflict resolution capabilities, delving deep into the root causes of conflict.